Assertiveness : a practical approach by Stephanie Holland; Clare Ward

By Stephanie Holland; Clare Ward

This identify bargains a chance for pros from all backgrounds to advance an realizing of assertiveness. it's a sensible operating handbook from that could be utilized the rules of assertiveness.

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Extra info for Assertiveness : a practical approach

Sample text

If an agreement cannot be reached it is important to spell out the consequences, ensuring they are reasonable and that you are prepared to carry them out. " Page 38 Of course people do not always stick to the agreements they have made, but, having once broached the subject, it is much easier for you to raise the issue again if the situation deteriorates. Step Seven It may be helpful to summarise the points that you have agreed on before ending on a positive comment.  Some of the conflicts we experience with regard to our sexuality are discussed in the next chapter.

Acknowledging and believing in our rights as individuals enables us to think more assertively. Josh was standing in a queue at the supermarket when someone pushed in front of him. " He was able to say that he felt annoyed at them jumping the queue, and asked them to take their place. " Thinking in this way makes it even harder to think of what we want to say, and to say it clearly. " This can mean the difference between feeling fine or feeling downcast, coping or feeling hopeless, being assertive or being passive.

Lillian was pleasantly surprised by his positive response, and felt encouraged to state her needs more often in the future. Making requests assertively both increases and reflects our level of self­respect, the importance of which we consider in the next chapter. Page 29 7 Self­Respect Self love my liege is not so vile a sin as self neglect.  Our clients are often disabled further by being treated with prejudice and inequality, with the effect of further destroying their sense of self.  Our embarrassment, inhibition and low self­confidence can make it very difficult for us to identify our strengths.

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